How to Fix the ERR_SPDY_PROTOCOL_ERROR in Google Chrome: 7 Solutions

Encountering the ERR_SPDY_PROTOCOL_ERROR in Chrome can be irritating for website visitors. The message indicates the browser’s inability to connect to the web server using the SPDY protocol.

This error prevents a visitor from accessing a site, which may harm its web traffic volume.

Fortunately, solving the ERR_SPDY_PROTOCOL_ERROR is relatively easy. In this article, we will explain what it is, its possible causes, and seven ways to fix ERR_SPDY_PROTOCOL_ERROR.

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Error code ERR_SSL_PROTOCOL_ERROR
Error typeSSL
Error variationsThe site uses an outdated or unsafe TLS security setting
ERR_SSL_PROTOCOL_ERRORSSL_ERROR_RX_MALFORMED_HANDSHAKE
X sent an invalid response
The site can’t provide a secure connection
Error causesInvalid SSL certificates
Forcing HTTPS without SSL installed
The website is not forcing HTTPS
Browser stores an outdated cache and SSL state
Misconfigured security programs and system date

What Is the ERR_SPDY_PROTOCOL_ERROR?

ERR_SPDY_PROTOCOL_ERROR on Google Chrome

SPDY was a pre-installed application-layer protocol on Google Chrome that utilizes the Transmission Control Protocol (TCP) to transport web content. Developed by The Chromium Projects, it was designed to reduce latency and increase loading speed.

But as the adoption of HTTP/2 became widespread, browsers, including Google Chrome, began ending support for SPDY. Currently, no modern browser supports SPDY, making it an obsolete protocol.

However, some users may still encounter SPDY-related errors and receive the ERR_SPDY_PROTOCOL_ERROR page.

In most cases, the ERR_SPDY_PROTOCOL_ERROR is a client-side issue. For instance, the site you are trying to visit may still use the older Hypertext Transfer Protocol (HTTP) connection, or your system is using an outdated browser or cache.

7 Ways to Fix ERR_SPDY_PROTOCOL_ERROR

Before exploring the troubleshooting methods, try these quick fixes first:

  • Open a new browser window.
  • Check the internet connection.
  • Restart the internet router.

If the error persists, try the following methods:

1. Update Your Browser

Using an outdated version of Google Chrome may trigger connectivity and performance issues. We recommend using the latest Chrome release to prevent issues that might contribute to the ERR_SPDY_PROTOCOL_ERROR.

Follow these steps to check your Chrome browser version and update it:

  1. Open Google Chrome.
  2. Click the three-dotted menu on Chrome’s top menu bar.
  3. Select Help -> About Google Chrome.
  4. If you’re using the newest release, the page will tell you that your Chome is up to date.
The Google Chrome version.

However, if a Google Chrome update is available, the system will automatically download and install it.

Updating the Google Chrome version
  1. Once the update is complete, a Relaunch button will appear. Click it to restart the browser and use the latest version.
  2. Revisit the website to see if the issue persists.

Making your browser version up to date can fix incompatibility and security issues. In most cases, this should solve the ERR_SPDY_PROTOCOL_ERROR problem.

2. Switch to Incognito Mode

If you only encounter the ERR_SPDY_PROTOCOL_ERROR message on a particular website, try visiting it using Chrome’s Incognito mode.

The Incognito mode will not retain cookies, site data, browsing history, and any information you enter into forms. However, bookmarks and downloads are still saved.

Here’s how to switch to Google Chrome’s Incognito mode:

  1. Open Google Chrome.
  2. Select the three-dotted menu on Chrome’s top menu bar.
  3. Click the New Incognito window option. Alternatively, use the keyboard shortcuts Ctrl + Shift + N.
Opening a new Incognito window on Google Chrome.
  1. Reaccess the web page.

If the problem persists, proceed to the next step.

3. Clear Cache and Cookies

The cache contains browsing history from all the web pages or URLs you have visited. Your browser data may be corrupted, causing the ERR_SPDY_PROTOCOL_ERROR issue. Clearing your browser’s cache is one possible way to solve the problem.

There are two options to choose from – the Basic tab and the Advanced tab. The former will retain saved passwords, auto-fill information, site settings, and hosted app data. The latter option will clear out all information from your browser.

If you can access the site after clearing the browser cache and cookies, it was probably the cause of the issue.

4. Run the Google Chrome Cleanup Tool

The ERR_SPDY_PROTOCOL_ERROR problem may occur because of harmful software installed on the computer. The best way to solve this issue is by running the Chrome Cleanup Tool. It scans the computer and removes unwanted applications interfering with your web browser.

Here’s how to run the Chrome Cleanup Tool:

  1. Open Google Chrome.
  2. Click the three-dotted menu on Chrome’s top menu bar.
  3. Select Settings -> Reset and clean up -> Clean up computer.
Choosing the Clean up computer option on Google Chrome.
  1. Click the Find button to start scanning for harmful software on your computer.
Selecting the Find button to scan for any harmful software on the computer using the Chrome clean up tool.
  1. Wait until the cleanup process is complete.
Scanning for harmful software on your computer using the Chrome clean up tool.
  1. Reaccess the website.

5. Flush the SPDY Sockets

A common solution to fix the ERR_SPDY_PROTOCOL_ERROR is flushing the SPDY sockets in Google Chrome. Here’s how to do it:

  1. Open the Google Chrome browser.
  2. Copy the URL chrome://net-internals/#sockets and paste it into the Chrome address bar. Press Enter to load the page.
  3. Select Flush socket pools to flush SPDY sockets.
Choosing the Flush socket pools option on Google Chrome.
  1. Restart the Chrome browser and reaccess the website.

This should allow you to open the web page you are trying to visit. But if the issue persists, try the following method.

6. Flush DNS Cache and Renew the IP Address

If you have tried all the methods above, but the ERR_SPDY_PROTOCOL_ERROR still occurs, the problem may be with the Domain Name System (DNS) configuration.

Try flushing DNS to clear IP addresses or other records from your DNS cache to fix it. Then, reboot the computer before reaccessing the same website for the best results.

Additionally, renewing the IP address may also solve the SPDY protocol error. Here’s how to do it on Windows:

  1. Open Command Prompt using the search bar. Alternatively, use the keyboard shortcut Win + R, type in cmd, and press Enter. Make sure to Run as administrator.
  2. Type the following command to release the old IP address and press Enter.
ipconfig /release
Releasing old IP address via Command Prompt on Windows.
  1. Enter the command below to renew the IP address.
ipconfig /renew
Renewing IP address via Command Prompt on Windows.
  1. Try to visit the website again.

Flushing the DNS cache and renewing the IP address should solve the the SPDY protocol issue in most cases.

7. Change the Avast Settings

If you use Avast as your antivirus software, it may cause the ERR_SPDY_PROTOCOL_ERROR message. Although Avast and other antivirus applications protect against security threats, they may disrupt your network connection and block access to specific sites.

Remember that fully disabling antivirus software may expose your device to malware. So instead, we recommend applying the following configurations – turning off HTTPS scanning, disabling Web Shield, and adding exceptions.

Follow these steps to disable the HTTPS scanning feature:

  1. Open Avast and open Menu in the window’s upper-right corner.
Choosing the Menu option on the Avast Antivirus application.
  1. From the drop-down menu, choose Settings.
Choosing the Settings option inside the Avast Antivirus application.
  1. Select Protection -> Core Shields.
The Core Shields menu inside the Avast Antivirus application.
  1. Scroll down to the Configure shield settings tab and select Web Shield.
Choosing the shield settings inside the Avast Antivirus application.
  1. The Enable HTTPS scanning option is on by default. Uncheck the box to disable it.
Disabling the Enable HTTPS scanning option inside the Avast Antivirus application.

Here’s how to turn off Web Shield:

  1. Open Avast and click the Menu button in the window’s upper-right corner.
  2. Select Settings -> Protection -> Core Shields.
  3. Scroll down to the Configure shield settings tab and choose Web Shield.
  4. Uncheck the Enable Web Shield option to disable it.
Disabling the Web Shield option inside the Avast Antivirus application.
  1. The Web Shield is off.

Follow these instructions to add exceptions:

  1. Open Avast and go to Menu in the window’s upper-right corner.
  2. Go to Settings -> General -> Exceptions.
Choosing the Exceptions menu inside the Avast Antivirus application.
  1. Click the Add Advanced Exception button.
Choosing the Add Advanced Exception option inside the Avast Antivirus application.
  1. Choose the Website/Domain tab.
Adding Advanced Exception inside the Avast Antivirus application.
  1. Enter the URL of the site you want to exclude from the antivirus protection and click the Add Exception button.
Applying the exception inside the Avast Antivirus application.

If disabling antivirus software fixes the issue, consider switching to a different security program.

Conclusion

ERR_SPDY_PROTOCOL_ERROR may be a common problem for Google Chrome users. This error message usually occurs when the browser can’t support the SPDY protocol when connecting to the target web server.

The error has several possible causes. For example, the site you are trying to visit uses an HTTP connection, or your browser is outdated or has a cache issue.

This tutorial has covered seven methods to troubleshoot this error. We recommend trying all of them to solve the problem.

We hope this article has helped you solve ERR_SPDY_PROTOCOL_ERROR in Chrome. If you have any questions or suggestions, please leave them in the comments section below.

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Author
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Noviantika G.

Noviantika is a Digital Content Writer at Hostinger. Passionate in web hosting, WordPress, and SEO, she's driven to share her knowledge with the world through her writing. During her free time, Noviantika likes to hop on a plane and discover places.