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How do we solve abuse inquiries?

  • The Abuse department will go through the complaint and evaluate the type of the abuse.
  • If the abusive activity originates within a hacked or otherwise compromised domain name, we will temporarily suspend it to avoid further damage and send an urgent warning to the original domain registrant.
  • Deliberate cases of abuse such as Phishing, Malware, Scam or Child Pornography is treated as the most serious cases of abuse, therefore such websites get disabled immediately and indefinitely.

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